Reference

Privacy Policy For Your pph23 Account

Our Privacy Policy explains what we collect when you open a pph23 account, verify your phone, enter the lobby, or contact support about DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesSecurity checks
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pph23 Privacy Policy For Your pph23 Account
CONTACT THE TEAM

Privacy Policy Help Near Your Cashier

Questions about this Privacy Policy should have a direct answer path. Tell us whether your request concerns account access, a payment receipt, a cookie setting or a correction to personal data, and include the phone number linked to your account. Our support team is available daily from 09:00 to 22:00 WIB through live chat and the contact route shown in your account area.

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Account requests

Ask us to correct your name, phone number or verification record. We may request an account check before changing details, so your personal data stays connected to the right account holder.

Payment records

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, send the receipt reference and time. We can then compare the cashier status with the record held for your account.

Cookie choices

Contact us when a cookie setting is unclear or a device keeps an old session. We can explain the setting and help you sign out of browsers that you no longer use.

DATA CONTROL POINTS

Six Practical Privacy Safeguards

Privacy depends on clear handling at each account step, from the first phone check to a later request for correction.

Account security

Phone verification helps connect a sign-in to your account before account access is granted. We also use device and session signals to identify unusual login patterns without asking for your wallet password.

Payment privacy

Our records can show that a DANA, OVO, GoPay or QRIS payment was requested, including its status and reference. We do not need your wallet password to match that cashier event.

Cookie use

Cookies can keep a session active, remember selected settings and help us understand security events. Browser controls can clear them, although clearing necessary cookies may sign you out.

Retention period

We keep personal data only as long as needed for account operation, payment reconciliation, dispute handling, security work or a legal duty. The appropriate period depends on the record and its purpose.

Correction requests

You can ask for an inaccurate account detail to be corrected. Include the affected field and your linked phone number; we may verify ownership before making the change.

Policy changes

When this Privacy Policy changes in a material way, we will place the updated wording in the policy area and identify its effective date. Check that page before continuing account activity.

Privacy Policy Answers For pph23

The questions below focus on the records and choices that matter during a pph23 account journey. They cover access, payments, cookies, retention and requests, so you can decide what to share before using the lobby or contacting our team.

It covers account details, phone verification, device and session signals, cookie use, support messages, payment references and security records created while you use the service. It also explains why we use each category, how long we may retain it and how to contact us.

We use your phone number to create and identify the account, complete the phone verification step and help support locate the correct record. If you ask for a correction or access request, we may use the same detail to check account ownership.

No. The payment record may include a rail name, reference, amount, status and timestamp for DANA, OVO, GoPay or QRIS. Wallet credentials are handled by the relevant payment service, so do not send a wallet password in a support message.

Use live chat or the contact route inside your account from 09:00 to 22:00 WIB daily. State whether you want access, correction, deletion consideration or an explanation, then provide the linked phone number and relevant record details.

On a mobile browser, cookies can preserve your session, remember settings and help flag unusual access. You can manage or clear them through browser controls. Necessary cookies may be required for sign-in, and clearing them can end the current session.

Retention depends on why the record exists. We keep details for account operation, payment matching, dispute handling, security checks or legal duties, then remove or de-identify them when the applicable need ends, subject to any continuing legal requirement.

Yes. The available request, objection or deletion path can depend on the law applying to your location and the type of record involved. Eligibility depends on local law; contact support and we will explain the available process for your account.

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